💠Useful Resources

Useful resources in support of this document

1. Grand View Research (2017), Customer Relationship Management Market Worth $81.9Billion by 2025: https://www.grandviewresearch.com/press-release/global-customer-relationship-management-crm-market
2. National Institute of Standards and Technology (NIST 2001), Advance Encryption Standard (AES): https://nvlpubs.nist.gov/nistpubs/fips/nist.fips.197.pdf

3. Georgios Konstantopolous 2017, Understanding Blockchain Fundamentals Part 1: Byzantine Fault Tolerance: https://medium.com/loom-network/understanding-blockchain-fundamentals-part-1-byzantine-fault-tolerance-245f46fe8419

4. Forbes 2017 - Top 10 Insights From Salesforce's 2017 Investor Day: https://www.forbes.com/sites/louiscolumbus/2017/11/12/top-10-insights-from-salesforces-2017-investor-day/#2630b2d850e6

5. Gartner 2018, Gartner Magic Gartner Salesforce.com a leader in CRM Customer Engagement Center: https://www.salesforce.com/blog/2018/05/salesforce-gartner-magic-quadrant.html

6. OWASP 2018, OWASP Controls, Countermeasures and Security Mechanisms: https://www.owasp.org/index.php/Category:Control

7. Amazon AWS 2018, Amazon SES and Security Protocols: https://docs.aws.amazon.com/ses/latest/DeveloperGuide/security.html

8. Keccak Team 2018, SHA-3 Standard: Permutation-Based Hash and Extendable-Output Functions: https://keccak.team/specifications.html

9. Salesforce Q1 FY19 Financial Update: https://s1.q4cdn.com/454432842/files/doc_financials/2019/CRM-Q1-FY19-Earnings-Presentation.pdf

10. Salesforce – Lightning App Cloud by Gov.UK Digital Marketplace: https://www.digitalmarketplace.service.gov.uk/g-cloud/services/878469251421571

11. Salesforce 6 million+ AppExchange Downloads: https://appexchange.salesforce.com/

12. Business Insider 2015 - Salesforce's Marc Benioff is related to Game of Thrones creator David Benioff: https://www.businessinsider.de/how-these-famous-benioffs-are-related-2015-4?r=US&IR=T

13. Business Insider 2011 - Salesforce chief gave Steve Jobs “App Store” trademark as token of appreciation: https://appleinsider.com/articles/11/08/26/salesforce_chief_gave_steve_jobs_app_store_trademark_as_token_of_appreciation

14. Salesforce AppExchange: https://appexchange.salesforce.com/appxContentListingDetail?listingId=a0N3A00000FHBPkUAP

15. Microsoft tried to buy Salesforce for $55B: https://www.cnet.com/news/microsoft-tried-to-buy-salesforce-com-for-55b-report-says/

16. LinkedIn shopped itself to at least 4 other companies before selling to Microsoft: http://uk.businessinsider.com/salesforce-vs-microsoft-for-linkedin-2016-7

17. ETH Gas Station: https://ethgasstation.info/

18. Gartner's Magic Quadrant for the CRM Customer Engagement Centre: https://www.gartner.com/doc/3875220/magic-quadrant-crm-customer-engagement

19. Wikipedia ERC20: https://en.wikipedia.org/wiki/ERC-20